Excellence in everything we deliver.

Quality Policy

ISO 9001:2015 quality policy

The Management of Stourflex has a policy of continual improvement. In line with this policy the organisation recognises the benefits of and commitment to operating the business in compliance with the requirements of ISO 9001:2015 and any other requirements as deemed applicable.

It is the Managing Directors wish to ensure that the organisation complies with and fully embraces the spirit of the requirements of ISO 9001:2015. This will provide a framework for establishing and reviewing quality objectives and enable us to maintain a structured and consistent approach to business, maximise internal efficiency and maintain through its adoption, the very highest standards of Customer care possible.

The Company complies with and seeks to exceed the requirements of the Health and Safety at Work Act: 1974.

It is the Managing Director’s belief that in adopting the procedures implicit within this standard, it will enable us to increase the company’s operating efficiency, minimise wastage and hence improve profitability, whilst maintaining and continuously improving the levels of Customer satisfaction. The Managing Director will invest in training as and when required to promote the development and knowledge of its employees who are regarded as a key asset to the organisation.

Our aim is to always achieve total Customer satisfaction with the services we offer, so Customers continue to choose us as their preferred supplier and also confidently recommend our company to other potential Customers.

This policy statement is to be reviewed for continuing suitability and shall be communicated to, understood and followed by all personnel at all levels employed by the organisation and will be made available to any interested party on request.